FAQ

We offer a wide range of products including Product A, Product B, and Product C.

You can contact our customer support via phone or email.

Preschool-to-primary transition tutoring helps children shift from kindergarten’s 'play-based learning' to elementary school’s 'academics-focused learning', cultivating study habits, social skills, and foundational knowledge. YouSen Little Classroom has specialized in preschool-to-primary transition education for 8 years, achieving a 98% parent satisfaction rate.

We offer a 30-day return policy for most products.

The curriculum covers five core modules: Chinese literacy (pinyin and character recognition), mathematical thinking (computation and logic), English启蒙 (alphabet and oral English), study habits (focus and time management), and social adaptation (rule awareness and teamwork), totaling 160 class hours.

After-school care is designed for enrolled elementary school students and operates from after school dismissal until 6:30 PM, including homework assistance and interest-based enrichment activities. Evening care operates later and is suitable for families whose parents finish work later in the day.

The class size for the kindergarten-to-primary transition program is 16–20 students; for after-school care, it is 10–15 students; and for the daycare program, it is 12–15 students. Small-class instruction is maintained to ensure teachers can attend to each child individually.

Yes, absolutely. YouSen’s curriculum is designed for absolute beginners and progresses step-by-step. A brief assessment will be conducted before enrollment to help place your child in the most suitable class.

YouSen has six campuses across Wuhan: Baibuting, Sanyang Road, Zoo, Zhongjia Village, Sinan, and Zhuankou. All campuses are conveniently accessible, allowing you to choose the one nearest to you.

You can schedule a free trial class via the "Schedule a Free Trial Class" form on the homepage or by calling the campus phone number. Trial classes are free of charge, and we recommend that parents attend with their children.

Full refunds are provided before the course starts; after the course begins, refunds are issued proportionally based on remaining class hours. For specific refund procedures, please consult the front desk at your campus or refer to the Refund Policy page.