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YouSen Little Classroom adheres to the principle of honest education, and its refund policy is as follows:
I. Refund Standards
1. Refund requests submitted prior to the start of classes: Full tuition fee will be refunded.
2. Refund requests submitted after classes have commenced: Tuition fees will be refunded proportionally based on remaining class hours (deducting fees for completed class hours at the per-class-hour rate).
3. Textbook fees: If textbooks have already been collected, actual costs will be deducted.
II. Refund Procedure
1. Parents must submit a refund application at the front desk of their respective campus.
2. Complete the “Refund Application Form” and provide proof of payment.
3. After campus review, refunds will be processed to the parent’s original payment account within 7 working days.
III. Special Circumstances
1. If classes are canceled due to reasons attributable to the campus, full tuition will be refunded.
2. In cases of class suspension caused by force majeure, classes will either be extended accordingly or refunds issued for the suspended period.
3. Transferring to another campus incurs no additional fees.
For further inquiries, please contact the front desk at your local campus or call customer service.